Shipping policy

Shipping Policy

Thank you for shopping with us! Below you’ll find everything you need to know about how we handle shipping, delivery times, and related questions.

Order Processing Time

All orders are processed within 2–3 business days (excluding weekends and holidays). Once your order is processed, you will receive a confirmation email with tracking information.

Please note that during high-volume periods (sales, holidays, product launches), processing times may be slightly extended.

Shipping Rates & Delivery Estimates

Shipping costs are calculated at checkout based on your location and selected shipping method.

Delivery times are estimates and may vary due to carrier delays or unforeseen circumstances.

Order Tracking

Once your order has shipped, you will receive an email with a tracking number. Please allow up to 48 hours for tracking information to update.

Shipping Destinations

We currently ship to:

  • United States

  • Select international countries (rates and availability shown at checkout)

If your country is not listed, please contact us before placing your order.

Customs, Duties & Taxes (International Orders)

International orders may be subject to customs fees, import duties, or taxes imposed by your country. These charges are the responsibility of the customer.

Delayed or Lost Packages

We are not responsible for delays caused by shipping carriers. If your package appears lost, please contact the carrier directly. If you need assistance, feel free to reach out to us at ke0366069@icloud.com.

Incorrect Shipping Information

Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.

Damaged Items

If your order arrives damaged, please contact us within 48 hours of delivery with photos of the item and packaging so we can assist you.

Thank you for choosing us!